Want to drive employee engagement and employee and customer satisfaction? Love on them! This article boils down the approach to eight simple concepts to recognize and engage your team in a way that shows your support and understanding of their contribution. Start today!
The former chief executive of the Ford Motor Company is apparently in no doubt about what is the central role of leaders. It’s about people, Alan Mulally told leadership experts Adrian Gostick and Chester Elton. “You either understand that on a really fundamental level, or you don’t,” he is quoted as saying in their book, Leading With Gratitude. “And if you do, then you love them up,” he says, adding that this means telling them everything that is going on, creating an environment where people know what the plan is, how it is going and what needs special attention. “Then it’s all about appreciating them, respecting them and thanking them at every step of the way.”