This article poses an important question that has been on the mind of individuals and businesses alike since the initial outbreak of the coronavirus (COVID-19) pandemic: How can you plan for the future during uncertain times?
As this piece outlines, it can be helpful to start by assessing what you do and do not yet know about the given situation. When it comes to talent acquisition during COVID-19, we don’t know how long this crisis will last, how long economies will take to recover nor when businesses will see an increase in hiring needs.
However, we do know the impact the virus has already had on global economies, as well as the changes it has already brought to hiring — like the shift to remote work, virtual recruitment and a change in hiring demand overall. COVID-19 has also changed candidate expectations — they are more concerned with safety, flexibility and company values than ever before.
In response, many organizations have adopted and broadened remote work programs and have implemented virtual hiring strategies in place of traditional in-person offices and interviews — processes that will need to stay in place for the foreseeable future in order to keep the health, safety and well-being of workers and candidates at the forefront.
At PeopleScout, we’re seeing a significant demand for virtual hiring solutions, including video interviewing, and we expect that to continue even after the threat of the virus eventually decreases. It will be increasingly important to balance that technology with the knowledge and support of our experienced recruiters in order to give candidates a hiring experience that is personal, quick and convenient while also keeping them safe.
During the pandemic and beyond, candidates will be paying attention to how companies treat their employees, so it will be important for organizations to communicate their values, make genuine connections with talent and emphasize understanding of their needs — creating a human-centric approach to hiring that is complemented by technology.
By pairing compassion and flexibility with next generation recruitment technologies, organizations will be ahead of the competition when economies bounce back and the fight for top talent is in full force.
The heat of battle to find and retain top talent will place a premium on speed and efficiency. But speed and efficiency alone will not win the day. Balancing the need for fast and precise hiring with the importance of the human touch will be the next great challenge in hiring. Employers that get it right will be handsomely rewarded.