Ever dialed into your team meeting without a lot to say? I'm not afraid to admit that it happens to me. Especially lately when finding the bright side is a little more challenging. But here's the thing - my team DESERVES meaningful feedback and updates from me. This HBR article shares very specific strategies around what not to say when looking to motivate your team as well as some tips on what you should say. Good luck!
Ask for the story. Nothing affirms an employee’s great work more than a leader saying, “That was amazing. Tell me how you did it?” By asking for, and listening intently to, the story behind an accomplishment, you acknowledge that the contribution is an extension of its contributor and help them feel that they, and their work, really matter. By honoring the story behind the work, you honor the results as well as the employee who reached them. You also get a view into the person’s mind: how they problem-solve, where they have doubts, what parts of the work they love, and what makes them feel proud. Those insights become invaluable later. When you make assignments, you’ll know what will be most gratifying for that person.