We live in a fast-paced world and usually we are "operating in the gray." We rarely have complete information. And, well you know, we do have rules of the road, structure and you can say it: PROCESS. Well, so, is it what you do or when you do it? Let's see what some counseling experts have to say. This will leave you hanging, as it's, you guessed it, incomplete. But, worth contemplating.