Millennials are used to working at the speed of technology. New apps, new software updates, and continuous improvement is an everyday occurrence. When coaching millennials, keeping an open mind, asking questions and creating a judgement-free zone are key.  

Mutual respect is earned. Demonstrating shared goals and the common desire to delight all your customers at once will resonate with the younger members of your workforce. And, don't forget collaboration. Including the team from the beginning will create the atmosphere we can all thrive in.