In my career, I’ve been very lucky to work for companies that have a low tolerance for incivility. Frankly, I wouldn’t work for a company where incivility was the norm. But, we've all encountered the negative impact of a rude coworker. It's distracting, annoying, hurtful, and can derail progress. 

Not surprising, companies that tolerate incivility have higher turnover. But as this TED Talk explains, there are other impacts to the bottom line.