Talent comes and talent goes. But what happens when one of your top performers or even your successor walks to your office or desk with a piece of paper in their hand asking if you have a minute. Your mind races hoping that it’s not their resignation but rather an invoice needing an approval or something similar.

It’s not. Your MVP has come to let you know that they are leaving your team. Now you’re at a crossroads. Do you let them go, or try to convince them to stay? Before you attempt to throw money, titles or other perks at them, it’s important to understand what motivated them to pursue the opportunity. You may not be able to save your super star but that conversation can bring meaningful insight that will impact the rest of your team.