We think of the candidate experience largely from the search to apply, to even first screen, but we must also think about the impact of the interview.
Companies must educate their hiring teams around candidate experience and creating a positive one. Are you creating employee ambassadors? Or just processing applicants?
Additionally, transparency throughout the hiring process is critical in establishing a positive communication rhythm with candidates. Treating every prospect as potential customer, employee and reference is critical at all stages.
Although over half of job seekers (52 percent) will share a negative recruiting experience with others, nearly three-quarters (72 percent) definitely will share a positive experience. What’s more, 58 percent are likely to recommend an employer with whom they have had a positive interview experience.