Studies show a correlation between positive financial results and emotional intelligence. If the positive correlation between results and emotional intelligence have been shown, what can leaders do to help build this skill on their teams?
Well, sorry to burst your bubble, but you cannot build someone’s emotional intelligence unless they want to change. A person needs to be invested in changing their behavior or it simply won’t happen. The best way to do this is to help her or him to find a dream or to define what is important for them. You can assist by helping to create a clear and compelling picture of the future that includes powerful and positive relationships with co-workers.
Now comes the tough part. The person that you’re coaching has a compelling dream or vision. Now what? You’ll want to help them understand what their reality is through the use of feedback tools or conversations. Is there a gap in where they are now and where they want to be? A trusted coach can assist in creating a learning plan that will help the employee see the path to achieving their goal.
Developing one’s emotional intelligence can make the difference between success and failure in life and in work. And, if you’re the one responsible for people’s contributions to the team and your organization, you are actually on the hook to try to help those (many) people who are EI-challenged, deficient, and dangerous. It’s your job.