Automation and artificial intelligence have been at the forefront of talent acquisition discussions in the past couple of years. Automation allows us to increase productivity by reducing administrative recruitment functions. And, artificial intelligence allows us to accurately source qualified candidates at speeds we never thought possible. 

Technology can help identify hard skills, but not all qualified candidates are the best candidates for the job. Soft skills matter as much, or more, than hard skills, according to this article. Assessing soft skills is not as quantifiable as hard skills. Providing your talent acquisition team with the tools and methodologies to measure soft skills will result in a higher quality employee. Start asking those questions like:

  • What are the three things that are most important to you in a job?
  • Tell me an example of when you had to work with someone who was difficult to get along with. How did you handle interactions with that person?
  • Tell me about a time you had to make a decision with incomplete information.

This article also tells us the importance of work flexibility, anti-harassment, and pay transparency. It's a great read! Thanks for reading and let me know what you think! If it wasn't your cup of tea, that's cool. But if it is, give it a like and share!