While we think of the candidate experience largely from the search to apply to even first screen, we must also think about the impact of the interview. 

Companies must educate their hiring teams around candidate experience and creating a positive one during the entire process and even if you have to say no. 

Additionally, transparency throughout the hiring process is critical in establishing a positive communication rhythm with candidates. 

Don't we all like to feel empowered? Clue them in, keep things visible and do not over automate high touch moments.