Although there is always room for improvement, I'm incredibly proud of the culture we have established at PeopleScout.
The people make all of the difference. Employees are empowered to do the right thing and delight their clients. Leaders hold the responsibility of serving as the proper brand ambassadors, providing the right level of guidance and support to allow employees to do what they love and do best. Servant leadership has played a large part in establishing this culture. And that is not solely based on the understanding of the challenges that many of our leaders have at one point learned in their careers having served in the roles and functions they now oversee, but is represented in how folks roll up their sleeves and dive right in to help their employees and colleagues on a daily basis.
With all of the competing priorities and challenges we are faced with on a daily basis, it can be easy to get sidetracked and lose sight of what's important. Try not to!
“Leadership sets the tone of the workplace culture and acceptable behavior patterns,” says Shahnaz Broucek, a professor of coaching and mentoring for MBA students at the University of Michigan. “Conflict avoidance, chronic stress, and office politics can lead distracted leaders to unconsciously allow negative behaviors like bullying to poison the well.”