We cannot undervalue the role of AI sourcing, talent communities, digital interviewing, chatbots, etc. Those who ignore the benefits of technology in their recruitment strategy will face significant headwinds.
At the same time, we need to be careful not to ignore the human element. There are roles and functions that still require the human touch. We don’t live in our Star Wars universe where machines can do everything people can.
It is “both and” not “either or,” and a wise strategist thoughtfully considers the role of technology and the need for human touch when crafting their solution.
Trend 1: People Temper Technology This year is the year of humans winning back respect and taking more control over the tools, software, apps, and AI that have appeared over the past five years. Gone is the wanderlust that has been associated with AI as we begin to see its limitations. All artificial intelligent applications are, as computer scientist John Launchbury says “spreadsheets on steroids.” Technology will increasingly be looked at as a partner and assistant rather than as a replacement for people. Well executed, technology can augment the weakest recruiter and make even the good ones more effective. Rather than pitching products as solutions to problems, vendors should focus on how their tools help reduce the mundane and administrative aspects of recruitment and how technology can help make assessment more unbiased, administration less burdensome, and automated engagement more useful.