Owning mistakes is such a hard thing for a lot of people. I think there is a perception that it damages your brand by admitting you make them. We all make them, nobody is perfect.
When you admit to a mistake, it closes the book on the situation and everyone can move on. If you don't admit it, team members burn cycles trying to defend themselves or pin blame on others who they thought did it, which negatively impacts productivity. We're all too busy to be dedicating any time to playing detective.
It's a great lesson for leaders too, even if our team members make big mistakes, we can't react in such a way that puts fear into our team members to admit they made a mistake. Every situation is different, but we all need to challenge ourselves to make the one admitting to a mistake feel it was a good decision to do it, and not one that they'll regret.
"Even if you aren't the only author of the mistake — and you probably aren't — you still have to take responsibility with your boss, colleagues and subordinates," she says. Doing this "is how we demonstrate that we're grown-ups, that we get it and that we feel remorse."