All to often, we confuse activity with success, as if being busy is the objective. In other words, we often miss the need for results as...

Upskilling is a critical consideration when it comes to dealing with shortages of talent to fill our jobs. As this article points out,...

We all respond differently to communication. That simple statement begs the question, how does the person I'm communicating what to be...

A leadership role can be intoxicating. It comes with power, authority, and maybe some autonomy. Yet sometimes, as laid out here, giving...

A coworker shared this with me. Part of me wonders if he'd been talking to my wife.  :)  

Listening takes focus and it takes...

It's about the skills. There are many for leadership, and the three listed here resonate with me.

Taking on discomfort, because discomfort...

Trust, so valuable to any leader. Very hard to acquire, very easy to lose. Without it, your team will not function effectively, perhaps...

Whilst Sociological Science isn't always my go-to-bed read, you get some fascinating nuggets from these uber-specialist academic journals.

Here's a question for you. 

What drives customer satisfaction?

Is it speed and convenience - McDonald’s, for example, recently spent...

The 55 and older demographic is the fastest growing segment for many employers. McDonald's is embracing this with a partnership focused...

Interesting to see The Firm - whose last two surveys of HR Director priorities put employer branding to the top of their investment list...

We all know what we mean, right...? And yet, that's not the message that the recipient understood, and clear communication goes out the...

I have to remind myself to inquire rather than espouse. Doesn't it seem easier to give the answer rather than tease it out of someone else?

I admit, I have never had a 40-hour a week job. The expectation set for me early in my career was that you work until the job is done. As...

This article hit home, confronting an issue displaying courage. All too often, it’s easy to sidestep a challenging situation, which leads...

There is some debate over whether we have moved from work-life balance to work-life integration.

What is not debatable is that there has...

Leading by influence is a very current topic, as we continue to recognize the importance of convincing, rather than directing. I see it...

Sometimes it’s called gravitas, sometimes just presence. It’s that “thing” that some seem to just have and exude naturally that makes...

This article really speaks to me; I generally don’t like to play politics in the workplace. And, all too often, there are situations,...

All too often, performance management is a painful topic. Be honest, if it weren’t for deadlines and robo-emails from your performance...

Is a recession coming? Some think so (as a sort of inevitable downturn). What should we do to prepare? What will happen to us afterwards?

We all are faced with difficult conversations throughout our workday. Preparing for the conversation takes empathy and trust that you can...

You've heard of power poses to pick up your energy and look confident. Now, try adding these exercises to help improve voice tone and...

There are a lot of good points about a strategy for speaking up in meetings, but I think it is simpler than that.

We don't have apps on...

Does your organization identify as a true social enterprise...? Admittedly, this piqued my interest—just what is it that defines a social...

Interesting to see an article in HBR pouring scorn on employer branding as a discrete activity - as opposed to part of wider 'corporate...

“I’m sorry.” How many times a day do you hear that? You brush by someone, a car door slams next to you, the wind blows a piece of paper...

Innovation.  

Kind of sounds like a buzz word. Yet, it's a requirement for any company to survive in this day and age. I am in awe of...

Hard skills are certainly important. Hiring a programmer who can’t code, or a Financial Analyst who doesn’t understand profitability...

I have found that the best mentors I have had throughout my career are not chosen for me but rather by me. They are the individuals...

Trust is such a critical element in any organization. There are some very prescient and poignant examples in this article that allow us...

When I read this article, the Beatles song, “With a Little Help From My Friends” popped into my head. We can do work to determine our...

I find optimism easier, and more fulfilling, than the alternative. It’s so depressing to me to look for the downside, because it’s always...

This author says it takes courage to lead. The world is changing, your people are changing. You are changing as well. And, are you in...

When you reach the point where you think you have arrived as a leader, think again. Leadership is a never ending journey, not an...

Learning is great. Learning is fun. Learning can keep you young (my personal favorite). The key is to never stop. That means seeking out...

Coaching sales people is a challenge. I find I work to balance critique with encouragement to keep them motivated in the face of the...

What's it mean for me to be my best? I don't think it means always being #1 or first. I think it's a combination of things that all lead...

Where can your company add additional value for your clients? You know your client better than the competition. Your client trusts you,...

In a previous role, I was responsible for delivering on projects to clients where someone else was building the plan. Often, the solution...

Yoga, breathing exercises, meditation -- mindfulness, aka, paths to stress relief and balance, are all around us and incorporating them...

I spent years at Walmart Corporate and they had a vendor management team in the hundreds to support their IT organization.  

If...

Anyone who has spent time searching for a job online knows the frustration of endless job postings full of arcane details.  

Online...

Finding a mentor can help you to grow in unexpected ways. Similar to people, every mentor is unique and can bring you new and different...

Emotions often result in an emotional response. This is especially true if we react negatively to feedback, as described by the author.